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CFDs are complex financial instruments and come with a high risk of losing money rapidly due to leverage. You should consider whether you understand how CFDs work, and whether you can afford to take the high risk of losing your money. CFDs are complex financial instruments and come with a high risk of losing money rapidly due to leverage. You should consider whether you understand how CFDs work, and whether you can afford to take the high risk of losing your money.

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Help and support  /  ProRealTime charts

What should I do if ProRealTime isn't working properly?

1. First check our platform status page to ensure our apps are up and running

2. Close and relaunch ProRealTime

3. Uninstall and reinstall ProRealTime

4. Launch PRT from a different browser

5. Try launching PRT using JAVA mode. Select ‘Start ProRealTime using Java’ from the launch window

6. Check the ProRealTime support website for further support

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CFDs are a leveraged product and can result in losses that exceed deposits. Please ensure you fully understand the risks and take care to manage your exposure.

Trading CFDs may not be suitable for everyone, so please ensure that you fully understand the risks involved. IG does not issue advice, recommendations or opinion in relation to acquiring, holding or disposing of a CFD. IG is not a financial advisor and all services are provided on an execution only basis.

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