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CFDs are complex financial instruments and come with a high risk of losing money rapidly due to leverage. You should consider whether you understand how CFDs work, and whether you can afford to take the high risk of losing your money. CFDs are complex financial instruments and come with a high risk of losing money rapidly due to leverage. You should consider whether you understand how CFDs work, and whether you can afford to take the high risk of losing your money.

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Help and support  /  Deposits

What’s accepted as proof of payment?

Any proof of payment should be in a non-editable format (such as a screenshot or pdf of an online receipt) and must be uploaded on the same day as the transaction date. Make sure that the document contains:

  1. Your bank’s logo
  2. Your full name
  3. IG’s bank details as the beneficiary of the transaction
  4. Your five-digit IG account ID and full name as the reference
  5. The amount and currency
  6. The date of payment

If you’re new to IG, you’ll need to fund your account and start trading before you can upload proof of payment.

Funds must come from a bank account in your name – we can’t accept third-party funding.

Each proof of payment is manually processed, which may take a few minutes, and is monitored from Sunday 9.30pm (UK time) until Friday at 10pm (UK time).

For new accounts, our proof of payment facility will be available within 24 hours of your first trade.

We may approve or reject your proof of payment at our absolute discretion. You’ll receive email confirmation of our decision.

Uploading your proof of payment

Desktop

To upload your proof of payment via desktop, log in to My IG, go to ‘live accounts’ and select ‘send proof of payment’.

Then, follow the instructions you see on the screen and click on ‘submit’.

Mobile

To upload a proof of payment on mobile, go to your account tab and choose the account you want to fund, select ‘payments’ then choose ‘send proof of payment’ and follow the onscreen instructions.

Related questions

How do I deposit funds into my IG account?

What is the minimum or maximum that I can deposit?

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IG Group Careers

CFDs are a leveraged product and can result in losses that exceed deposits. Please ensure you fully understand the risks and take care to manage your exposure.

Trading CFDs may not be suitable for everyone, so please ensure that you fully understand the risks involved. IG does not issue advice, recommendations or opinion in relation to acquiring, holding or disposing of a CFD. IG is not a financial advisor and all services are provided on an execution only basis.

IG is a trading name of IG Limited a company registered at 2702 & 2703 Level 27, Tower 2, Al Fattan Currency House, DIFC, Dubai, United Arab Emirates. IG is authorised and regulated by the Dubai Financial Services Authority under Firm’s reference No. (F001780).

The information on this site is not directed at residents of the United States, Belgium or any particular country outside the UAE and is not intended for distribution to, or use by, any person in any country or jurisdiction where such distribution or use would be contrary to local law or regulation.

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