Skip to content

CFDs are complex financial instruments and come with a high risk of losing money rapidly due to leverage. You should consider whether you understand how CFDs work, and whether you can afford to take the high risk of losing your money. CFDs are complex financial instruments and come with a high risk of losing money rapidly due to leverage. You should consider whether you understand how CFDs work, and whether you can afford to take the high risk of losing your money.

No results found

View more search results

1 2 3 4 5 6 7 8 9 10
Related search: Market Data
Market Data Type of market
See all Market data search results >
Help and support  /  General queries

What should I do if my mobile trading app is not working?

  1. First check our platform status page to ensure our apps are up and running
  2. Log out of the app, then log back in
  3. Close the app from the multi-tasking page. On iPhone and iPad, double-tap the home button, and swipe the app upwards to close it. On Android, press the app-switching button and swipe the app away
  4. Make sure you’re on 4G data or strong WiFi, with good download speeds
  5. Check if switching between data and WiFi affects the issue
  6. Delete and reinstall the app

Related questions

Which mobile phones do you support?

What should I do if my desktop platform is not working?

Go to main menu

IG Academy

Become a better trader with IG Academy. Take engaging step-by-step courses, attend expert-led seminars and webinars.

Get started

IG Community

Platform and app technical support

View more

Contact us Privacy IG Community Cookies Terms and agreements

IG Group Careers

CFDs are a leveraged product and can result in losses that exceed deposits. Please ensure you fully understand the risks and take care to manage your exposure.

Trading CFDs may not be suitable for everyone, so please ensure that you fully understand the risks involved. IG does not issue advice, recommendations or opinion in relation to acquiring, holding or disposing of a CFD. IG is not a financial advisor and all services are provided on an execution only basis.

IG is a trading name of IG Limited a company registered at 2702 & 2703 Level 27, Tower 2, Al Fattan Currency House, DIFC, Dubai, United Arab Emirates. IG is authorised and regulated by the Dubai Financial Services Authority under Firm’s reference No. (F001780).

The information on this site is not directed at residents of the United States, Belgium or any particular country outside the UAE and is not intended for distribution to, or use by, any person in any country or jurisdiction where such distribution or use would be contrary to local law or regulation.

©2003 - 2024