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Help and support  /  ProRealTime charts

How do I launch ProRealTime?

To deal using ProRealTime on:

  • IG Trading platform
  • Old Platform
  • My IG

1. Activate ProRealTime via ‘settings’ in My IG

2. On the platform, click your account name and select ‘ProRealTime’ in the dropdown

3. You can also access this from a chart, via the market name dropdown

4. Or in a list, by right-clicking on a market name

  1. Enable ProRealTime on your live accounts. Go to the ‘settings’ tab in My IG, click on ‘ProRealTime’, check the customer agreement and select ‘activate ProRealTime for live accounts’.
  2. Launch ProRealTime via the ‘tools’ menu at the top of the platform.
  1. Enable ProRealTime on your live accounts. Go to the ‘settings’ tab in My IG, click on ‘ProRealTime’, check the customer agreement and select ‘activate ProRealTime for live accounts’.
  2. Launch ProRealTime from the dashboard tab.

Related questions

What should I do if ProRealTime isn't working properly?

How does the ProRealTime fee and rebate work?

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