Spread bets and CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. 70% of retail investor accounts lose money when trading spread bets and CFDs with this provider. You should consider whether you understand how spread bets and CFDs work, and whether you can afford to take the high risk of losing your money.
Spread bets and CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. 70% of retail investor accounts lose money when trading spread bets and CFDs with this provider. You should consider whether you understand how spread bets and CFDs work, and whether you can afford to take the high risk of losing your money.

What should I do if ProRealTime isn't working properly?

1. First check our platform status page to ensure PRT is up and running

2. Close and relaunch ProRealTime

3. Uninstall and reinstall ProRealTime

4. Launch PRT from a different browser

5. Try launching PRT using JAVA mode. Select ‘Start ProRealTime using Java’ from the launch window

6. Check the ProRealTime support website for further support

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The value of shares, ETFs and ETCs bought through a share dealing account, a stocks and shares ISA or a SIPP can fall as well as rise, which could mean getting back less than you originally put in. Past performance is no guarantee of future results.

What should I do if ProRealTime isn't working properly?

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