How do I reset my MT4 password?
My IG Dashboard:
My IG Settings
On MT4: Select ‘options’ then ‘tools’ to change your password
What is the difference between a ‘master password’ and an ‘investor password’?
The Master Password in MT4 provides complete trading access and account control, while the Investor Password offers read-only functionality that allows viewing but not modifying trades or withdrawing funds.
| Feature | Master Password | Investor Password |
|---|---|---|
| Place Trades | ✅ Yes | ❌ No |
| Modify Orders | ✅ Yes | ❌ No |
| Close Positions | ✅ Yes | ❌ No |
| View Open Trades | ✅ Yes | ✅ Yes |
| View Trading History | ✅ Yes | ✅ Yes |
| Access to Account Settings | ✅ Yes | ❌ No |
Downloading the MT4 Desktop Terminal
Windows users:
A "Download" button for the Windows version of the MT4 platform is now available just below the "Reset Password" button on My IG. This allows you to download the MT4 desktop terminal directly from your My IG account.
Mac users:
The MT4 download link is not available on My IG. Click here to download the Mac installation file.
Alternatively, Mac users can access the Web Terminal, detailed below.
Using the MT4 Web Terminal
The Web Terminal offers a browser-based alternative to the MT4 desktop platform. It’s a useful option for clients who need to access their accounts without installing any software. However, there are a few limitations: the Web Terminal has fewer features than the desktop platform. For example, it doesn't support automated trading or EAs, and you can only view one chart at a time.
It does allow users to check live prices, monitor open positions, and place manual trades. But if you need to run EAs or use advanced charting tools, you’ll need to switch to the desktop version.
The Web Terminal should be accessible from any device with a browser.
