Spread bets and CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. 70% of retail investor accounts lose money when trading spread bets and CFDs with this provider. You should consider whether you understand how spread bets and CFDs work, and whether you can afford to take the high risk of losing your money.

Help and Support

How do I reset my MT4 password?

Resetting Your MT4 PasswordYou can now reset your MT4 password directly from My IG. This option is located to the right of the "Add Funds" button for your MT4 account on the My IG Dashboard. Clicking the "Reset Password" button redirects you to "My IG > Settings > Reset Metatrader password." After clicking the button, an email with the new MT4 password is sent to your registered email address. You can also reset your password directly from the MT4 platform or mobile app through the ‘tools’ section.

My IG Dashboard:

My IG Dashboard

My IG Settings

My IG Settings

On MT4: Select ‘options’ then ‘tools’ to change your password

MT4 Change Password

What is the difference between a ‘master password’ and an ‘investor password’?

The Master Password in MT4 provides complete trading access and account control, while the Investor Password offers read-only functionality that allows viewing but not modifying trades or withdrawing funds.

FeatureMaster PasswordInvestor Password
Place Trades✅ Yes❌ No
Modify Orders✅ Yes❌ No
Close Positions✅ Yes❌ No
View Open Trades✅ Yes✅ Yes
View Trading History✅ Yes✅ Yes
Access to Account Settings✅ Yes❌ No

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