If you experience this issue, you might be using a type of card that we can’t accept, such as:
- A card in someone else’s name
- A business or corporate card
- An American Express card
- A prepaid card
- A card from a certain jurisdiction, eg the US
When adding a card, make sure the name and address on it match the details on your trading account as we can’t accept funds from a third party.
You can only link up to five credit/debit cards to your profile at a time. You might need to verify your card(s) before being able to remove them if you want to link other cards.
Retail Clients can fund using debit card or bank transfer, and Professional Clients can fund using debit card, credit card or bank transfer.
Corporate accounts
If you’re a corporate account holder, please fund your trading account by bank transfer or debit card. You can find our bank details here, and scroll to the bottom of this page to learn how to do this.
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