Skip to content

We want to clarify that IG International does not have an official Line account at this time. We have not established any official presence on Line messaging platform. Therefore, any accounts claiming to represent IG International on Line are unauthorized and should be considered as fake.
CFDs are complex instruments. 72% of retail client accounts lose money when trading CFDs, with this investment provider. You can lose your money rapidly due to leverage. Please ensure you understand how this product works and whether you can afford to take the high risk of losing money.
CFDs are complex instruments. 72% of retail client accounts lose money when trading CFDs, with this investment provider. You can lose your money rapidly due to leverage. Please ensure you understand how this product works and whether you can afford to take the high risk of losing money.

Why can’t I withdraw funds?

The most common reason that you can’t withdraw funds is that we haven’t verified your account yet. Please give us a call or email us at helpdesk.en@ig.com so we can sort this out for you.

Related questions

Improve your skills

Become a better trader with IG Academy. Take engaging step-by-step courses, attend expert-led seminars and webinars. 

Get peer support

Have your questions answered by like-minded traders and IG staff over at IG Community.