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CFDs are complex instruments. 72% of retail client accounts lose money when trading CFDs, with this investment provider. You can lose your money rapidly due to leverage. Please ensure you understand how this product works and whether you can afford to take the high risk of losing money.
CFDs are complex instruments. 72% of retail client accounts lose money when trading CFDs, with this investment provider. You can lose your money rapidly due to leverage. Please ensure you understand how this product works and whether you can afford to take the high risk of losing money.

What should I do if my mobile trading app is not working?

  1. Log out of the app, then log back in
  2. Close the app from the multi-tasking page. On iPhone and iPad, double-tap the home button, and swipe the app upwards to close it. On Android, press the app-switching button and swipe the app away
  3. Make sure you’re on 4G data or strong WiFi, with good download speeds
  4. Check if switching between data and WiFi affects the issue
  5. Delete and reinstall the app

Note: The IG trading app on iOS is available in the following countries:

Australia, Austria, Bulgaria, Czech Republic, Croatia, Cyprus, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Japan, Latvia, Lithuania, Luxembourg, Malta, Netherlands, New Zealand, Norway, Portugal, Romania, Singapore, Slovakia, Slovenia, Spain, South Africa, Sweden, Switzerland and United Kingdom.

If you don´t belong to any of the these countries, please, go to Apple's website to get help with the installation.

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