Spread bets and CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. 69% of retail investor accounts lose money when trading spread bets and CFDs with this provider. You should consider whether you understand how spread bets and CFDs work, and whether you can afford to take the high risk of losing your money.

Help and Support

How do I withdraw funds from my account?

Please note that we would usually return money via the same method we received it from.

We may let you withdraw your funds through an alternative method at our absolute discretion, and may ask you to verify your source of funds beforehand.

Withdrawal information

 

Withdrawal times

  • Card: typically between 2 to 5 working days
  • Bank transfer: should reach you on the same day, if requested before 12pm (UK time) on a working day – but can take up to 3 days


 

Minimum withdrawals

  • Minimum of £100 per day to your card or bank account
  • If your account balance is less than £100, you can withdraw any available amount


 

Maximum withdrawals

  • Card: up to £20,000 per day
  • Bank transfer: no limit


 

Are there any withdrawal fees?

  • We won’t charge you any processing fees for withdrawals.
  • Should your bank impose a fee upon receiving the funds, we will be unable to refund or avoid this charge.


How to withdraw

 

Withdrawals on the desktop

To withdraw your funds, please log in to My IG, go to the ‘live accounts’ tab, and select ‘withdraw funds’.


 

Withdrawals on iPhone

Open the app, click on ‘account’ at the bottom right of the app and select the account you wish to withdraw from, then click the ‘withdraw’ button.


 

Withdrawals on Android

Open the app, click on ‘account’ at the bottom right of the app and select the account you wish to withdraw from, then click the ‘withdraw’ button.


 

Withdrawals requiring a currency conversion

Our standard FX conversion fee is 0.8% which is added to the best available exchange rate provided from several banks. To add our FX conversion fee, we multiply the underlying exchange rate by 1.008 before converting currencies.

For example, if the GBP/USD exchange rate is 1.4, the FX conversion rate applicable would be 1.4 x 1.008 = 1.411..

A currency conversion is usually required if the currency of the funds held in your IG trading account differs to the currency denomination of your receiving card or bank account.


 

Example

Say you request to withdraw $1,000 from your spread bet account that has a base currency of USD to a sterling bank account. Assuming a GBP/USD exchange rate of 1.3911.400 excluding our FX conversion fee*.

To add our FX conversion fee, we would multiply the exchange rate by 1.008 resulting in a conversion rate of 1.3981.

After conversion, your bank account would be credited with $1,000 / 1.3981 = £715.26

To work out the FX conversion fee in sterling:

£715.26 x 0.8% = £5,72

*All the examples are for illustrative purposes only. Please check the costs and charges before trading. Figures may not add up to a given total due to rounding.


If you do not wish for your funds to be converted when withdrawing, kindly send an email to helpdesk.uk@ig.com from your registered email address including the following:

  • Full details of your withdrawal request
  • The 5 digit trading account number from which you wish to withdraw from
  • Your full name and date of birth
  • Your registered postal address
  • Your phone number
  • The balance on your IG account
  • The market you last traded
  • The last four digits of your registered card(s)


Other

 

Minimum and maximum withdrawals in other currencies


Minimum withdrawal    Maximum withdrawal

Card   Card


Per day (resets at midnight)
GBP10020000
EUR   15025000
AUD   20035000
CAD  20035000
CHF  15025000
USD   15049999
NZD 20035000
SGD 20035000
PLN  600n/a
DKK1000180000
NOK1250180000
SEK1250200000
HKD1250300000
ZAR2000200000
JPY20000n/a


 

Withdrawals from share dealing accounts

When selling equities on a share dealing or ISA account, there’s a 2 to 3 day settlement period before your funds will become available to withdraw. You can find more information on this here.


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