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CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. 69% of retail investor accounts lose money when trading CFDs with this provider. You should consider whether you understand how CFDs work, and whether you can afford to take the high risk of losing your money. CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. 69% of retail investor accounts lose money when trading CFDs with this provider. You should consider whether you understand how CFDs work, and whether you can afford to take the high risk of losing your money.

How do I close my account?

You need to write to us to request to close your account.

Before doing so, make sure there are no open positions left on your account and withdraw all remaining funds.

Then email helpdesk.za@ig.com with your request from the registered emial address on your account.

Alternatively, you can use another email address with your request and include the following details for security:

  • Your full name and date of birth
  • Your registered postal address
  • Your phone number
  • The balance on your IG account
  • The market you last traded
  • The last four digits of your registered card(s)

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