Skip to content

Why haven’t I received my funds?

Generally, bank withdrawals should be with you within 24 hours within Switzerland. If you request withdrawal before midday, funds should be with you on the afternoon of the day you withdrew between 3pm and 7pm (Geneva time).

If you’re refunding funds to your card, it’ll take your card issuer 2-5 working days to credit these back to your bank account.

Related questions

Improve your skills

Become a better trader with IG Academy. Take engaging step-by-step courses, attend expert-led seminars and webinars.