Skip to content

We want to clarify that IG International does not have an official Line account at this time. We have not established any official presence on Line messaging platform. Therefore, any accounts claiming to represent IG International on Line are unauthorized and should be considered as fake.
CFDs are complex instruments. 72% of retail client accounts lose money when trading CFDs, with this investment provider. You can lose your money rapidly due to leverage. Please ensure you understand how this product works and whether you can afford to take the high risk of losing money.
CFDs are complex instruments. 72% of retail client accounts lose money when trading CFDs, with this investment provider. You can lose your money rapidly due to leverage. Please ensure you understand how this product works and whether you can afford to take the high risk of losing money.

What should I do if my desktop platform is not working?

  • First try logging out, restarting your browser and then logging back in
  • If issues persist, clear the cache from your web browser
  • If you’re using our classic platform and your charts are blank, try clearing your flash cache. To do this, click ‘delete all sites’ in the website storage settings panel on this page.
  • If your layout are not responding, go to ‘layouts’ in the main tool bar then selecting ‘standard/reset’
  • If these steps do not solve the issue please try using another web browser to access the platform. We recommend Google Chrome, but also support Microsoft Edge and Mozilla Firefox

Related questions

IG Academy

Become a better trader with IG Academy. Take engaging step-by-step courses, attend expert-led seminars and webinars.