We normally return money via the same method we received it from.
We may let you withdraw your funds through an alternative method at our absolute discretion and may ask you to verify your source of funds beforehand.
How to withdraw
Withdrawls on the desktop
To withdraw your funds, please log in to your My IG dashboard, go to the ‘live accounts’ tab, and select ‘withdraw funds’.
Withdrawals on iPhone
Open the app, select ‘account’ at the bottom right and choose the account you wish to withdraw from, then tap ‘withdraw’.
Withdrawals on Android
Open the app, select ‘account’ at the bottom right and choose the account you wish to withdraw from, then tap ‘withdraw’.
EFT and same day bank transfers
A$/NZ$ EFT withdrawals to Australian or New Zealand bank accounts
- Free of charge
- Take up to 3 working days
Same day bank transfers in Australia
- If requested before 11am (AEST)
- Minimum withdrawal of A$2000
- Incur a A$15 charge
- For A$ withdrawals to Australian bank accounts only
We'll send out same-day bank transfers if you're requesting a minimum withdrawal of $A2000 before 11am (AEST).
International and foreign currency withdrawals
We’ll process any foreign currency withdrawals or bank transfers to foreign accounts within 2 to 3 working days.
Such payment requests will incur a charge depending on the currency you are withdrawing. We'll debit this charge from your account in addition to your payment amount:
A$15.00/$15.00/H$120.00/ €15.00/£15.00
Card withdrawals
We can return your funds free of charge to most debit and credit cards. Your funds would typically reach you within 3 to 5 working days.
Withdrawal information
Withdrawal times
- Card: typically within 3 working days, but may take up to 5 working days
- PayPal: usually immediate and within 1 working day at most (any requests over the weekend will be processed Monday night
- EFT: take up to 3 working days
- Same day bank transfers: For a minimum of A$2000 if requested before 11am (AEST)
- International and foreign currency withdrawals: typically within 2 to 3 working days
Minimum withdrawals
- Minimum of A$200/NZ$200 to your card, PayPal or bank account
- If your account balance is less than A$200/NZ$200, you can withdraw any available amount
Maximum withdrawals
- Card: up to A$35,000 per day
- PayPal: up to A$7500 per transaction, with as many transactions as you like
- EFT and bank transfer: no limit
Others
Withdrawals from share trading accounts
When selling equities on a share trading account, there’s a 2-3 day settlement period before your funds become available to withdraw. You can find more information on this here.
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