DISCLAIMER
By requesting and allowing one of our representative to remotely assist you with a technical issue, you accept responsibility for any changes made to your desktop content or system settings.
IG does not assume, and is not responsible for, any liability in the linking and viewing of desktop content, the operation of the support software, or system performance.
RECOMMENDATIONS
We recommend for your security and privacy, that you exit any open applications that may be displaying content of a personal or confidential nature before initiating a remote support session with one of our representatives. We further recommend that you remain at your desktop for the entire remote session.
It's your responsibility to ensure that you back up your data on a regular basis. IG cannot be held responsible for any data loss that might occur during or after a remote session.
We undertake to take the utmost care with your computer. However, we cannot guarantee that our service will resolve your problem, or that attempting to rectify your technical issue will not cause additional problems that may require an on-site call.
Get answers about your account or our services.
Call 010 500 8626
Or ask about opening an account on 010 500 8624 or newaccounts.za@ig.com.
We're here 24hrs a day from 9am Saturday to 11pm Friday.