Tesla Model 3 not recommended by Consumer Reports
A US publication won't recommend Tesla's sedan to drivers.
Tesla had a setback as its Model 3 car has not been approved by a leading consumer publication. US publication Consumer Reports noted that it can’t recommend the vehicle to drivers. The surprising news comes a month after the magazine put the sedan on its ‘customer satisfaction’ list. After the negative report, Tesla stock fell before slightly rising in the US stock market.
Why can’t Consumer Reports recommend Tesla?
Consumer Reports has written that it can’t recommend the Model 3 sedan after conducting a survey of Tesla customers in the magazine. They reported problems with the body trim coming loose and car window cracks. One participant in the survey also wrote that there were issues with the vehicle’s touch screen.
‘The touch screen would intermittently begin acting as if someone was touching it rapidly at many different points. This fault would cause music to play, volume to increase to maximum, and would rescale and pan the map in the navigation system,’ wrote one customer.
Jake Fisher, senior director of automotive testing at Consumer Reports, noted that Tesla failed a reliability test because of the numerous issues the carmaker’s customers reported.
‘Consumers expect their cars to last — and not be in the repair shop. That's why reliability is so important,’ said Jake Fisher, senior director of automotive testing at Consumer Reports.
Tesla responds to Consumer Reports
Tesla answered Consumer Reports’ criticism in a statement.
‘We take feedback from our customers very seriously and quickly implement improvements any time we hear about issues. The vast majority of these issues have already been corrected through design and manufacturing improvements, and we are already seeing a significant improvement in our field data,’ said a Tesla spokesperson in a statement.
Despite the controversy with the Model 3, the car was the bestselling luxury car of 2018 in the US and new vehicles just arrived in Europe. Tesla will have to make many changes to the Model 3 to meet Consumer Reports’ standards.
This information has been prepared by IG, a trading name of IG Markets Limited. In addition to the disclaimer below, the material on this page does not contain a record of our trading prices, or an offer of, or solicitation for, a transaction in any financial instrument. IG accepts no responsibility for any use that may be made of these comments and for any consequences that result. No representation or warranty is given as to the accuracy or completeness of this information. Consequently any person acting on it does so entirely at their own risk. Any research provided does not have regard to the specific investment objectives, financial situation and needs of any specific person who may receive it. It has not been prepared in accordance with legal requirements designed to promote the independence of investment research and as such is considered to be a marketing communication. Although we are not specifically constrained from dealing ahead of our recommendations we do not seek to take advantage of them before they are provided to our clients.
See an opportunity to trade?
Go long or short on more than 17,000 markets with IG.
Trade CFDs on our award-winning platform, with low spreads on indices, shares, commodities and more.
Live prices on most popular markets
- Forex
- Shares
- Indices
