New to trading? Discover what makes a great platform. We’ll unpack the features of what you’ll need in a platform and talk you through what we offer.
Start trading today. For account opening enquiries call 1800 601 799 between 9am and 6pm (AEDT) weekdays, or email newaccounts.au@ig.com.
Contact us: 1800 601 799
Start trading today. For account opening enquiries call 1800 601 799 between 9am and 6pm (AEDT) weekdays, or email newaccounts.au@ig.com.
Contact us: 1800 601 799
A trading platform is the online space or ‘marketplace’ where you’ll buy and sell financial products – or take a position – whether trading or investing.
When you shop, communicate with others or otherwise interact digitally, you’ll do so using a platform with software built for that activity (like, for example, a social media platform). The same is true of trading or investing – this is the technology that enables you to take a position on a market.
While the platform is the technology – the ‘what’ as well as the ‘where’ of trading – your broker is the ‘who’. This is the company that owns the platform and is your intermediary, the trading services provider buying and selling on your behalf within different markets.
Just like all service providers, different brokers will offer different things. Some are strictly trading-focused, while others are only for investors, for example. We do both, having a platform that caters to share trading for investors and CFD trading for traders.
Here are eight things you can consider when choosing a trading platform:
As we’ve said above, not all platforms offer the same thing. So, it’s vital to choose one that has a speciality which matches your particular goals.
This will vary depending on what you hope to achieve. Like every other product, trading platforms are designed with a specific type of user in mind. Each platform’s offering will therefore differ depending on who they’re catering for.
For example, let’s say your aim is to become a forex day trader, skilled at speculating on currency pairs and taking multiple positions daily. You’ll need a platform that’s equipped for forex trading and offers a large amount of currency pairs, as well as educational tools on forex trading to help you on your way. You’ll also be on the platform multiple hours every day, potentially requiring more support services.
The best platform for you will look very different if you’re an investor whose goal is longer-term wealth creation. Here, you’d need a platform designed for investors, with perhaps a larger variety of shares and ETFs rather than trading products like derivatives. However, because you’ll likely employ a ‘buy and hold’ strategy, you would probably check your positions less frequently throughout the day compared to a day trader, and can likely get away with a less sophisticated support offering too.
Another important aspect of choosing your trading platform is how intuitive and accessible this platform is. If you’re a beginner trader, you’ll want to focus on studying your chosen market, instead of spending valuable time learning how to navigate an overly complicated platform.
A platform with a good user experience makes trading easier and less stressful – which is why we’ve put so much work into designing ours. We’re proud of our award-winning platform and have been crowned both ‘best platform for the active trader’ and ‘best multi-platform provider’ by our industry.1 We have also won independent awards from Canstar, Money Magazine and Finder for our Share Trading offering.2
You’ll also want a platform that’s available whenever and wherever you want to trade. It should be available on your mobile phone, desktop, tablet and more. It may even be able to give you access to third-party platforms, too.
We offer access to the following platforms:
Not all trading platforms will give you access to the same products and markets. So, if you have a specific asset in mind to trade or invest in, you’ll want a platform that has a good offering in that space. If you’re not sure yet what market you want to trade, you’ll want a platform that gives you exposure to as many different assets as possible.
Here are just some of the markets we offer on our platform:
Another important factor to consider when choosing your platform is how much it will cost to trade with that provider. It’s important to know what these fees are, and when they are applied.
For example, creating an account with us is completely free of charge and there is no obligation to fund your account nor is there a minimum balance required when you do. This is not always the case with other platforms.
Then, there’s the fact that many brokers may charge a fee when you deposit funds to trade or invest. With us, we will charge a small fee if you fund your account with a credit card (1% for Visa, 0.5% for Mastercard) or Paypal (1%) but you can make bank transfers, use debit cards and BPAY free of charge.
If you’re trading regularly, the main charge you’ll need to consider is ‘the spread’. This is the difference between the buy and sell prices when you open a CFD position. In most cases, we charge our own spread on top of the market spread, as our fee for the trade.
If you’re trading share CFDs or investing in shares, we will charge a small commission ($7 for Australian share CFDs and $8 for Australian shares). However, if you’re an investor who places three or more trades in the previous calendar month on our share trading platform, you’ll only be charged $5 per trade on Australian shares3. Whether you’re an active or casual investor, when using our share trading platform, you’ll pay no commission on US shares.
As a beginner trader, you’ll want access to as many tools as possible to maximise your chances of success and also explore what will work best for you. Some of the features we offer are:
Another powerful tool you use if you’re a beginner trader is our demo account, which enables you to finetune your strategy, as well as familiarise yourself with our platform, before using your own money. You’ll get $20,000 in virtual funds to practise with - which you can use before opening a live account and starting to open real positions.
As a beginner trader, it’s important to understand the risks you’re going to face and make sure that the trading platforms have adequate risk management functionality.
One of your risks as a trader is losing more than you’ve deposited to open a position. This is because CFDs are leveraged, so you only need to put up a fraction of your trade’s value to open it, but your profit or loss could be much more than your initial deposit.
If you experience substantial losses, for example from a sudden and extreme movement on a volatile market, you could even lose more than the money in your account.
If you’re using a reliable platform, there should be features in place that’ll help mitigate these kinds of risks. For example, with us, you can set an automatic stop loss or limit order, as well as a guaranteed stop for more security, on your trades. These execute a trade automatically, taking profit for you or closing a losing trade without any action needed on your part, as soon as the parameters you’ve set are met. This reduces your potential for loss.
Another risk management tool built into our platform is negative balance protection, which is an Australian regulatory requirement.4 With it, you’ll never lose more than the money in your account, and we bring negative accounts back to zero at no cost to you.
When you’re getting started in trading, you don’t want to devote too much precious time to admin. So, choosing a platform with efficient account management is important. This is why we try to make account setup and management seamless and easy for our clients.
You can sign up with us in three steps, which may take as little as a few minutes to complete:
We also try to make withdrawing and depositing funds as easy as possible. You can withdraw your money whenever you like, for free. Plus, you can make deposits via PayPal, BPAY, with a bank transfer or with your debit or credit card.
Successful bank card and PayPal payments are deposited immediately, while bank transfers may at times take up to three working days. In the meantime, you can upload a proof of payment to trade with the funds right away.
You’ll also want the very best support possible, so you can count on your provider when you need them most. We’re ranked as the No.1 CFD provider5 for a reason – our customer support, staffed by real people and not chatbots, is there to help every step of the way.
You can contact us by phone, online chat, email or X (formerly Twitter) – 24 hours a day, except from 7am to 5pm Saturdays (AEST).6
When you’re a beginner trader, we can be especially hands-on if you need. Our experienced team and our platform itself provide assistance that guides you to the right tools for your needs – from setting up automated price change alerts on your desired markets to getting you started with free online courses.
We can help direct you to self-learning opportunities with IG Academy, plus hundreds of articles with trading strategy tips and expert market analysis.
Here’s an additional breakdown of all our platforms compared to one another, so you can choose the best one for your needs and skill level:
Online | Mobile | Progressive app | ProRealTime | MT4 | L2 Dealer | |
Trading goals | Suitable for all traders and investors | Suitable for all traders and investors | Suitable for all traders and investors | ProRealTime is more suitable for advanced traders, familiar with technical charts | MetaTrader4 is more suitable for advanced forex traders | L2 Dealer is direct market access more suitable for advanced stock traders |
Ease of use and accessibility | Easy enough for beginners, accessible via a browser | Easy enough for beginners, accessible via app downloaded to your mobile | Easy enough for beginners, accessible via a browser, with a mobile shortcut, too | Not designed for beginners, accessible via download on your computer | Not designed for beginners, accessible via download. Also accessible on your phone via the app | Not designed for beginners, accessible via download |
Products and markets | Trade 17,000+ markets via CFDs and invest with share trading | Trade 17,000+ markets via CFDs and invest with share trading | Trading varies depending on account type, but includes all our standard products | Trade 17,000+ markets via CFDs | Trade 17,000+ markets via CFDs | Invest in 13,000 stocks and over 3400 ETFs. Trade 17,000+ markets via share CFDs, plus FX at pro level |
Platform costs and exchange fees | Free of charge, with monthly exchange fees for some exchanges and L2 shares data | Free of charge, with monthly exchange fees for some exchanges and L2 shares data | Free of charge, with monthly exchange fees for some exchanges and L2 shares data | Free if you transact at least four times in a month. If not, a $40 per month fee will apply | Free of charge | Free of charge, but minimum of $2000 account balance is required |
Tools | Use signals, alerts, market orders, watchlists and price alerts. Plus, access in-platform newsfeeds, economic calendars and more | Use signals, alerts, market orders, watchlists and price alerts. Plus, access in-platform newsfeeds, economic calendars and more | Use stops, limits, guarantee stops and other orders, plus watchlists | Use watchlists, signals, price alerts and orders, as well as Autochartist. Plus, access in-platform newsfeeds, economic calendars and more | Use watchlists, price alerts and orders | Use watchlists and orders |
Risk management | Limit orders, stops, guaranteed stops, trailing stops and negative balance protection | Limit orders, stops, guaranteed stops, trailing stops and negative balance protection | Limit orders, stops, guaranteed stops, trailing stops and more. Plus negative balance protection as per regulation | Limit orders, stops, market orders, trailing stops and more. No negative balance protection | Limit orders, stops, market orders, take profit and more | A wide variety of order types includes limits, stops, market orders, algo trades, execute and eliminate, date, day, good for auction, good till canceled, at the auction and more |
Account management | Withdraw money, make deposits, register cards and more via My IG | Withdraw money, make deposits and register cards via My IG. Plus, make bank or PayPal transfers | Make deposits and manage settings via My IG | Withdraw money, make deposits, register cards, manage settings and more | Make deposits and other account management through the web-based MT4 platform | Withdraw money, make deposits, register cards, manage settings and more |
Customer service | Phone support 24/7, as well as via X (formerly known as Twitter) and email5 | Phone support 24/7, as well as via X (formerly known as Twitter) and email5 |
Ultimately, what will determine the best beginners’ trading platform for you are your goals, trading style and the markets, tools and data to which you require access.
We offer a number of platforms, including our classic online and mobile platforms for beginners, but also more advanced, external offerings like MetaTrader4, L2 Dealer and ProRealTime for professional traders.
Having a mobile offering means that you can trade with us wherever you are – whether on the move via mobile or tablet, or at home on your computer. With our range of platforms, from beginner to advanced, you can also continue with us long after learning the ropes.
If you want to pivot from trading to investing, or from one type of trading to another, we offer it all – in one place – via our share trading and CFD platforms. While these may be separate platforms, they are accessible through the same MyIG dashboard.
In addition to this, we offer
Out-of-hours trading and weekend hours
A market-leading service – we’re the best platform in Australia,1 plus the world’s No.1 CFD provider5
24-hour help from our trained support staff, who’re knowledgeable on financial markets6
Industry-leading execution times for your trades – over 99% of our deals are completed within a tenth of a second
Access to thousands of online self-improvement and educational resources including analysts’ articles, IG Academy, trading strategy articles and more to help you grow as a trader
Do I need a broker to trade?
Yes. You need a broker and their platform in order to trade. Whenever you take a position on a market, it’s done via a broker and their platform. A broker – for example us – is the owner and provider of that platform.
How can I start trading?
First, learn about trading using our numerous resources available, including IG Academy, strategy tips and analysts’ articles. Then, open an account by filling in a short form, get verified, fund your account and open and monitor your first position on our platform.
You can also start trading with our demo account, which enables you to practise with $20,000 in virtual funds before opening a live account and starting to trade with real money.
How can I start investing?
First, discover more about what it means to invest with our glossary and news and ideas section and other platform resources. Then, create a share trading account in minutes by filling in a short form to sign up with us for free.
Discover CFDs, including what CFD trading is and how to open a position
Find out all you need to know to get started with trading
Create a live account to begin your investing or trading journey
1 Best Finance App, Best Multi-Platform Provider and Best Platform for the Active Trader as awarded at the ADVFN International Financial Awards 2024.
2 Awarded Canstar's 5-Star Rating for the Casual Investor, Active Investor and Trader categories in 2023, Winner of Money Magazine’s Best of the Best Award 2023: Feature Packed Online Broker – Non-Bank and Winner of Finder’s 2023 Share Trading – Low Cost award with a Highly Commended award from Finder 2023 for Share Trading – US Stocks.
3 If Australian-listed, there is a standard rate of A$8 or 0.1% (whichever is higher) for 0-2 trades in the previous month. 3+ trades in the previous month = A$5 or 0.05%.
4 Negative balance protection is a regulatory requirement which ensures you can never lose more than is in your account. Negative balance protection applies to retail traders and trading-related debt only, and is not available to professional traders.
5 Number 1 in Australia by primary relationships, CFDs & FX, Investment Trends November 2023 Leveraged Trading Report.
6 Available 24/7 except from 7am to 5pm Saturdays (AEST). Our trading hours are based on UK hours, and are converted to AU time zones. This means that the times listed are affected by both UK and AU clock changes in the year, and will be adjusted by +/- 1 hour accordingly.